A: We accept Visa, MasterCard, American Express, PayPal, and Shopify’s secure checkout — making it easy and safe to order your favorite cat trees, cat toys, and pet accessories online.

A: Yes, but please contact us within 12 hours. After that, your cat product order may already be shipped.

A: Yes! We provide free shipping on all cat toys, cat trees, and pet accessories across the United States.

A: Orders usually arrive within 7–14 business days. You’ll receive a tracking number so you can follow your cat product shipment.

A: At the moment, we only ship within the USA, but we plan to offer international delivery soon.

A: We offer a 30-day return policy on all cat trees, cat toys, and accessories. Items must be unused and in original packaging

A: If your cat tree, toy, or accessory is damaged during delivery, contact us within 48 hours with photos. We’ll replace it or issue a refund.

A: Yes! All our cat products are designed with pet safety and durability in mind. We carefully source toys and trees that are safe for your furry friend.

A: Each product page includes a cat size guide. If you’re unsure, reach out and we’ll help you choose the perfect fit for your cat.

A: You can email us at bilbrhila114@gmail.com . We usually respond within 24 hours.